As for how we help, normally there are two most common types to send our services.

• 1999-Service Hotline:

Those who encounter system bugs, Internet unconnected or want to consult about software etc. can dial this number:

+886-3-265-1999 during the service hours.

• Working Tickets Applying System (工作單系統):

For system bugs, professors/staffs of CYCU E-Mail application etc., please log in CYCU “i-Touch” –>資訊處–>工作單系統 to fill in the online application.

Our Business Hours:
(During School Term)            Mon-Fri 08:30-17:00; Lunch break from 12:00-13:30
(Winter/Summer Vacation)    Mon-Thu 09:00-16:30; Lunch break from 12:00-13:30